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Kaitlin

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Latest activity by Kaitlin
  • Kaitlin created an article,

    Why Your Gross Invoice Was Rejected | ProPay FAQ & Troubleshooting

    In this article, learn what a Gross Invoice is, why a payment might be rejected in ProPay, and how to quickly resolve the issue on your own. This article explains the Gross Invoice process in plain...

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  • Kaitlin created an article,

    Release Note | 3.5.2026

    This release highlights performance improvements to the Job Management experience in SingleOps!Release Note March 5th, 2026Performance Improvements: Over the last couple of weeks, we’ve dramaticall...

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  • Kaitlin created an article,

    Release Note 1.22.2026

    Faster, Smarter Reporting: Jobs Report UpdatesWe’ve overhauled the Jobs Report to make your data more accessible and easier to navigate:5x Faster Load Times: Experience significantly improved perfo...

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  • Kaitlin created an article,

    Autofill Removal

    This article will list instructions on how to disable the autofill options in some of the most popular web browsers to prevent this information from being unintentionally saved or used in your brow...

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  • Kaitlin created an article,

    Duplicate a Job

    Duplicating a Job will help save time by making an exact copy of an existing job. A Job can be duplicated as a Proposal, Proposal with attachments, Active Job, or Active Job with attachments.  In t...

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  • Kaitlin created an article,

    Batch Renew Recurring Jobs

    The Batch Renew feature can be used to renew more than one recurring Job at a time. This is a useful tool for companies who offer the same recurring services to their Clients year after year. By ba...

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  • Kaitlin created an article,

    Options Proposals

    Options Proposals available on Plus & Premier Tier In this article: What are Options Proposals? Set-Up Options Proposals Using Proposals (Client Perspective)   What are Options Proposals? Options P...

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  • Kaitlin created an article,

    Payment Terms & Payment Methods

    In this article:Add  Payment TermsAdd Payment MethodsPayment Limitations & Important NotesAdd Payment Terms & Payment Methods Video Note: If connected to Quickbooks, Payment Terms should be created...

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  • Kaitlin created an article,

    Send Invoices

    In this article: Send an Invoice Batch Send Invoices   Send an Invoice When to send an invoice from SingleOps The Invoice document can be accessed and sent to the customer at any time throughou...

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  • Kaitlin created an article,

    Convert Job

    In this article: Convert Job Overview When to use Convert Jobs Convert a Job     Before Converting     Data Loss Warning     Converting the Job     Completing the Conversion After the Conversion   ...

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