Manage Licenses

Licenses can be managed by Account Owners, only.

In this article:

What is a License?

Purchase a License

Removing Licenses

What is a License?

A License represents a ticket in SingleOps that allows you to assign access to a User. Each Admin or Operator User requires an standard license that is paid for (details defined in your contract), while Crew users require a limited license, which is always free with SingleOps.

Purchase a License

1. To purchase a license, navigate to:  Setup > Users
2. Once on the Users page, select +Purchase next to the appropriate license type
   
   
3. Enter the number of licenses you would like to purchase.
4. Select Purchase

Now that you have purchased a license you can add your User. Follow this link for more information on adding Users. 

Removing Licenses

You can only remove licenses at the end of your contract term, through a SingleOps team member, as our billing system reflects current contract terms. You can deactivate Users at any time. Know that deactivating a User does not impact your subscription or reduce your bill.

Additional Notes:

• You are required to have a minimum number of licenses with SingleOps, so you are unable to go below the base if it puts you below the minimum number of licenses.