The SingleOps Mobile App

The SingleOps mobile app can be used in the field on a cell phone or tablet. The app was designed for Crew Users to complete their assigned Visits through the MyDay page or for Sales Reps to create on-site estimates for Clients (tablet recommended). 

The mobile app's functionality includes most SingleOps features with the exception of the Route Planner. Due to the Route Planner's complexity & the small size of most mobile devices, the Route Planner does not work on most cell phones & tablets. However, if the width of a device is 768px & above, the Route Planner will work using both the SingleOps mobile app or a web browser on your device. To find the exact width of your device, please refer to this website.

 

How to Use the Mobile App

The app is available for Apple & Android devices.

To use, please download the app from your device's app store.

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Tips for Using the Mobile App

If the mobile app is not behaving as expected, please verify that both the app & the operating system are updated.  To do this, follow the steps below for the applicable device:

  • Mobile app update: Are you using the current version of the mobile app?  To check this:
    • Navigate to the app store & search for SingleOps
    • If the app appears with Update next to the icon, please select Update. This will update the app to include the latest releases.

  • iPhone iOS update: Are you using the current version of iOS? To check this:
    • Navigate to: iPhone Settings > General > Software Update

As long as both of these are updated, selecting a Client's phone number from the Job page in SingleOps should result in a pop up prompting you to call, as seen in the image below:

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