From time to time, you may have noticed that when you attempted to sync data between SingleOps and QuickBooks, the item would not sync, and checking the QuickBooks sync error list reveals the following error: 'You may not create or edit a transaction dated on or before the dividing date.'
The dividing date is the date you gave a copy of your QuickBooks to your accountant.
No invoices or estimates dated earlier than the dividing date can be updated by SingleOps because your accountant is working on your invoices and estimates in this time period.
Once your accountant merges his/her changes back into your QuickBooks, then the sync will be able to update these invoices/estimates, and the error will go away.
If you cannot wait for the merge to occur, SingleOps can alter the transaction date (TxnDate) in the SingleOps database to allow you to attempt a re-sync. You will need to provide to SingleOps an explicit list of the job numbers and the new transaction date to which you'd like it changed.
'I'd like you to change the TxnDate for Jobs 3478, 3526, and 3694. Please make the new TxnDate January 15, 2018.'
'Change all the jobs after the first of the year... make the date whatever will make it sync.'