Error 3170: QuickBooks Dividing Date

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"Unable to update: QBWC ERROR: 3170 - There was an error when modifying a Invoice. QuickBooks error message: You may not create or edit a transaction dated on or before the dividing date."

From time to time, you may have noticed that when you attempted to sync data between SingleOps and QuickBooks, the item would not sync, and checking the QuickBooks sync error list reveals the following error:  'You may not create or edit a transaction dated on or before the dividing date.'

SOLUTION: 

The dividing date is the date you gave a copy of your QuickBooks to your accountant.
No invoices or estimates dated earlier than the dividing date can be updated by SingleOps because your accountant is working on your invoices and estimates in this time period.

Once your accountant merges his/her changes back into your QuickBooks, then the sync will be able to update these invoices/estimates, and the error will go away.

If you cannot wait for the merge to occur, SingleOps can alter the transaction date (TxnDate) in the SingleOps database to allow you to attempt a re-sync.  You will need to provide to SingleOps an explicit list of the job numbers and the new transaction date to which you'd like it changed.

 

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