Crew Lead / Tech Getting Started

Step 1: The Basics

Step 2: SingleOps Overview

Step 3: Practice Makes Perfect

Step 4: Track Your Success

 

Step 1: The Basics 

Login at
app.singleops.com

Bookmark https://app.singleops.com/ to your browser or phone home screen for quick access to SingleOps!

Open the
SingleOps In-App Success Center

Your hub for what's new with SingleOps

Meet your team
Contacting SingleOps, Support vs. CSM

Support is a great resource if you need help!
Practice Using
Global Search 
Easily find clients, bids and more

 

Step 2: SingleOps Overview

Review the
Full Job Workflow in SingleOps
Watch the ~6 minute workflow video to see how SingleOps works
Watch Webinars Join our expert-led webinars, hosted by the SingleOps Customer Success team. Each Session focuses on a specific topic, sharing valuable best practices and an interactive Q&A.

Timesheets & Labor Tracking
You can also register for upcoming webinars here (right before the Explore SingleOps Features section.)

Review 
Timesheets & Labor Resources 

How to Use My Timesheet
Create & Use Labor Resources

Review all
Best Practices
See how other teams use SingleOps, and learn more about special uses. 

 

Step 3: Practice Makes Perfect 

Manage Schedule from My Day Page

My Day & Timesheets for Crew Users (Video)
My Day & Timesheets for Crew Users (en Español) (Video)
Track Time  How to Use My Timesheet
Complete Jobs Complete & Approve a Job (Video)

 

Step 4: Track Your Success

Man Hour Report  The Man Hour Report provides users with a visit-level breakdown of, not only profit metrics, but many other financial performance metrics as well.
Job Labor Report This report compares and contrasts estimated labor for a particular job and the actual labor performed. 
Timesheet Summary  The SingleOps Timesheet Summary Report includes clock-in & clock-out data, calculates total hours, & differentiates the time between Paid & Unpaid hours. Any Timesheet notes (descriptions) can also be seen in this report

 

 

 

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